Best Practices

1 - Recognize PCR members at check-in
Rate this tip : 2.9

2 - Push sales team to sign up new members
Rate this tip : 3.5

3 - Use available tools for PCR training
Rate this tip : 3.9

4 - Participate in IHG’s Revenue For Hire program if you do not have a Revenue manager at the hotel
Rate this tip : 2.7

5 - Have the sales team increase sales calls by 25 to 50%
Rate this tip : 2.4

6 - Friends and Family rates emailed to staff – it does work
Rate this tip : 3.6

7 - Use internet blogs, wikis, that are low cost
Rate this tip : 4

8 - Sports and team demand is resilient even in a downturn – university/college and amateur kids teams – focus on the non-revenue sports; lots of traveling and schedules; they have team members, fans, schedules – easy business to go out and find – encourage people to go after it – get to know the coaches and the leagues – can give logo seat cushions to teams – publish the team calendars – use a sports celebrity to get into the departments
Rate this tip : 4

9 - Focus sales teams on drive market business within 3-5 hours–pharmaceutical sales, etc.
Rate this tip : 4

10 - Email blasts to people in our existing local customer databases
Rate this tip : 4.7